Privacy Policy

Privacy Policy of EBK-Global

This Privacy Policy explains how EBK-Global collects, uses, and protects your personal data when you use our services, including Pflege Assistant, First Aid, and language courses (German, English, French, Dutch). We are committed to ensuring your privacy is protected in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

EBK-Global is responsible for processing your personal data. If you have any questions regarding data protection, you can contact us at:

EBK Global
Address: Seeheimer Weg 18 40227 Duesseldorf
Email: info@ebk-global.com
Phone: +49 175 495 7575

2. Types of Data Collected

We collect and process the following personal data:

• Name, address, and contact details
• Email address and phone number
• Payment information (if applicable)
• Course enrolment details and participation records
• Any additional information you provide to us during registration

3. Purpose of Data Processing

We use your personal data for the following purposes:

• Processing your registration for courses and training programs
• Communication regarding your courses and scheduling
• Issuing certificates and official documentation
• Compliance with legal and regulatory requirements
• Improving our services and customer support

4. Legal Basis for Processing

The processing of your personal data is based on:

• Your consent (Article 6(1)(a) GDPR)
• Contractual necessity (Article 6(1)(b) GDPR)
• Legal obligations (Article 6(1)(c) GDPR)
• Legitimate interests (Article 6(1)(f) GDPR)

5. Data Sharing

We do not sell or rent your personal data. However, we may share it with:

• Government authorities if legally required
• Payment service providers for transaction processing
• Third-party service providers who assist in delivering our services

6. Data Retention

Your personal data will be retained as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Protection Rights

Under GDPR, you have the following rights:

• The right to access your data
• The right to rectification of incorrect data
• The right to erasure (‘right to be forgotten’)
• The right to restrict processing
• The right to data portability
• The right to object to processing
  To exercise these rights, contact us at info@ebk-global.com.

8. Cookies and Tracking Technologies

We may use cookies and analytics tools to improve your experience on our website. You can manage your cookie preferences through your browser settings.

9. Security Measures

We implement appropriate security measures to protect your data from unauthorized access, alteration, or destruction.

10. Updates to this Policy

We may update this Privacy Policy periodically. Please check our website for the latest version.

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