Terms and Conditions
General Terms and Conditions (AGB) – EBK Global
1. Scope of Application
1.1 These General Terms and Conditions (AGB) apply to all services provided by EBK Global, including but not limited to educational programs, online courses, career placement services, and digital learning tools.
1.2 By registering for any EBK Global services, users agree to these terms and conditions.
2. Registration and Payment
2.1 Registration for any program or course at EBK Global is binding once the user receives written confirmation from EBK Global.
2.2 Tuition fees must be paid as per the payment schedule outlined at the time of registration.
2.3 The student is responsible for ensuring that payments are completed on time.
3. Right of Withdrawal and Refund Policy
3.1 Before Semester Start:
- If the student cancels their enrollment at least seven (14) days before the semester starts, they will receive a refund of 80% of the tuition fee already paid.
- If the cancellation occurs less than seven (7) days before the semester start, only 50% of the tuition fee will be refunded.
3.2 After Semester Start:
- If the student cancels their enrollment after the semester has begun, only 30% of the tuition fee will be refunded.
- No refunds will be provided after fourteen (14) days from the semester start date.
3.3 Requests for withdrawal must be made in writing via email to support@ebk-global.com with proof of payment and a reason for cancellation.
Refunds will be processed within 14 business days.
4. Course Access, Learning Materials, and Intellectual Property
4.1 Students will receive access to EBK Global’s Learning Management System (LMS) after successful payment.
4.2 All learning materials, including videos, texts, presentations, and other educational content, are the exclusive property of EBK Global and are protected by copyright laws.
4.3 Sharing, reproducing, distributing, or reselling any content without prior written consent from EBK Global is strictly prohibited.
4.4 Unauthorised sharing of course materials on social media, public forums, or with third parties constitutes a breach of contract and will result in financial penalties, termination of access, and potential legal action.
4.5 Any violations of intellectual property rights will be subject to legal prosecution under applicable copyright and contract laws.
5. Liability and Responsibilities
5.1 EBK Global provides education and career support but does not guarantee job placement or employment in Germany or any other country.
5.2 Students are responsible for meeting the necessary visa, language, and professional accreditation requirements to work in their target country.
5.3 EBK Global is not liable for any losses, damages, or claims arising from external factors, including visa rejections, immigration policies, or personal circumstances of students.
6. Data Protection and Privacy
6.1 EBK Global complies with the General Data Protection Regulation (GDPR) and ensures the confidentiality and security of students’ personal data.
6.2 By registering, students consent to the processing of their data for administrative and educational purposes.
6.3 Personal data will not be shared with third parties without prior consent unless required by law.
7. Amendments and Final Provisions
7.1 EBK Global reserves the right to modify these terms and conditions at any time. Changes will be communicated via email and on the official website.
7.2 If any provision of these terms is deemed invalid, the remaining provisions shall remain in full force and effect.
7.3 The applicable law for all disputes arising from these terms is German law. The place of jurisdiction is Duesseldorf, Germany.
Contact Information:
Email: support@ebk-global.com
Phone: +49 175 495 7575
Website: www.ebk-global.com
Last updated: [08.03.2025]